You can also write to us at support@vantagecircle.com
For iOS Devices
Make sure your data source in case of such devices is set as Apple Health. Also Make sure your device’s app(E.g MI Fit, Zepp, Very Fit) is installed and the device is paired.
Please, ensure the below setting is done:
Step 1 – Open the phone settings on your device and select Privacy.
Step 2 – Under Privacy, select Health and navigate to Vantage Fit
Step 3 – Ensure that all the buttons are toggled “On” or highlighted in green
Step 4 – Ensure that all the buttons are toggled “On” or highlighted in green for the app( E.g. MI FIT, Zepp, Very Fit) which is recording data from your non-listed wearable.
For Android Devices
Step 1 – Pair your Fitness Band with the Its app(E.g MI FIT, ZEPP, VERY FIT on your phone.
Step 2 – In the app, tap on the profile section below and select the add accounts option.
Step 3 – Select Google Fit from the option and tap on the account you’re using for Vantage Fit.
Step 4 – Once done, go to Google Fit and select your account for Vantage Fit.
Step 5 – Go to the profile section and tap on settings.
Step 6 – There select manage connected apps and then check if both Wearable’s app & Vantage Fit are displayed under the same account.
Step 7 – If it is displayed, you have successfully paired your Non-listed fitness Band with the Vantage Fit app.