While building Vantage Pulse, we knew that follow-ups are integral to every survey’s efficiency. But we also didn’t want to compromise on the anonymous factor since we knew it was important for the employees.

That’s precisely why we designed our simple yet handy “Conversation” feature.

The Conversation feature makes it easier for survey administrators to follow up on any employee feedback through an easy-to-use chat interface. Meanwhile, the follow-up response will land directly in the inboxes of the targeted survey respondent.

The entire process is instant, easy, and hassle-free. The best part? Both the sender and the receiver will be completely anonymous to each other. 

Here is how you can access the Conversation feature:

1. Go to the Feedback section. 

2. On the right side of each feedback comment, you will see the Conversation button. Click on that button and a chat screen should pop up.In the popup screen write the follow-up message in the “Write Reply Here” box and click on “Post”. Your reply will get delivered to the inbox of the intended recipient.